Customer Experience & Reviews
We earn reviews one shipment at a time. Here's what every customer can expect — and how to share your own experience.
- Best Price Guarantee
- $0 Deposit Required
- 100% Satisfaction or Money Back
- 24/7 In-Transit Updates
- Same-Day Pickup Available
- Guaranteed Delivery Date
What our customers can count on
- A real price backed by our Best Price Guarantee
- No deposit and no surprise fees
- A pickup date we keep — or same-day pickup when you need it
- 24/7 updates and a guaranteed delivery date option
- 100% satisfaction or your money back
Share your experience
After delivery, we'd love to hear how it went. Feedback — good or bad — helps us improve and helps other customers choose with confidence.
Every Shipment Comes With 8 Written Guarantees
Most car shipping companies list features. We put promises in writing — before your car ever leaves the driveway.
Best Price Guarantee
Show us a lower written quote for the same shipment and we will match or beat it. How it works →
$0 Deposit
Book for free. Nothing is charged until a licensed carrier is assigned to your vehicle.
100% Satisfaction or Money Back
If we don't deliver the service promised in your confirmation, you get your money back.
24/7 Updates
Pickup, in-transit and delivery updates around the clock by text and email.
Same-Day Pickup
Available in most metro areas when you book early in the day — plus same-day local delivery.
Guaranteed Delivery Date
Pick the day you need your vehicle and get it in writing.
Supercars & Exotics
Enclosed trailers, liftgates and soft tie-downs for high-value vehicles.
100,000+ Insured Carriers
Licensed, insured carriers with coverage up to $2 million available.
CTS vs. a Typical Car Shipping Company
| What you get | CTS Auto Transport | Typical shipper |
|---|---|---|
| Deposit | $0 | Often $100–$250 |
| Price protection | ✓ Best Price Guarantee | Price may change |
| Pickup | ✓ Same-day available | 1–5 day window |
| Delivery date | ✓ Guaranteed date option | Estimate only |
| Updates | ✓ 24/7 text & email | Business hours |
| Satisfaction | ✓ 100% or money back | Rarely offered |
| Exotic handling | ✓ Enclosed, liftgate, up to $2M coverage | Limited |
How Car Shipping Works
- Get your free quote. Enter your route and vehicle — your price is protected by our Best Price Guarantee.
- Book with $0 down. Pick same-day pickup or a future date, plus an optional guaranteed delivery date.
- Door-to-door pickup. A licensed, insured driver inspects and photographs your vehicle, then loads it.
- Track 24/7. Get updates by text and email the whole way.
- Inspect and receive. Compare the condition report, sign the bill of lading and drive away.
Ready to Ship? Get Your Price in 60 Seconds
Best Price Guarantee · $0 deposit · 100% satisfaction or money back · same-day pickup · guaranteed delivery date · 24/7 updates.
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