Frequently Asked Car Shipping Questions
Review common questions about quotes, carriers, trailers, pickup, inspection, transit, payment, personal items, and delivery.
Questions about car shipping
These answers explain common practices. Your written order terms and the assigned carrier requirements control the specific shipment.
How much does car shipping cost?
Pricing depends on mileage, route activity, vehicle size and condition, trailer type, pickup flexibility, delivery access, current fuel costs, and live carrier capacity. CTS uses exact ZIP codes and vehicle details to prepare a useful estimate.
How far in advance should I schedule car shipping?
Two to three weeks is a practical planning window for many shipments, although urgent options may be available. More notice usually provides a broader carrier search and more flexibility around pickup.
Is door-to-door service available?
The carrier aims to meet as close to each address as it can legally and safely reach. Narrow streets, low branches, local truck rules, gated communities, or limited turning space may require a nearby meeting point.
Does someone need to be present at pickup and delivery?
An adult should be available to provide or receive the keys, participate in the vehicle inspection, sign the bill of lading, and complete any agreed payment. A trusted representative may act for the owner.
Can an inoperable vehicle be transported?
Yes, when the condition is disclosed before dispatch and compatible winch-equipped equipment is available. The vehicle should be able to roll, steer, and brake unless a different loading plan is confirmed.
Is the vehicle covered during transport?
The assigned motor carrier should provide current insurance documentation. Customers should review the carrier policy, applicable limits, exclusions, deductible terms, and claim procedure before pickup.
Can personal items stay inside the vehicle?
Personal property is generally not treated as insured vehicle cargo. Remove valuables, prohibited materials, electronics, medications, important documents, and heavy household goods unless the carrier approves limited items in writing.
How long will delivery take?
Transit is estimated after pickup and varies by distance, route, driver hours, weather, traffic, loading stops, and access. CTS explains the expected range and updates the delivery plan as the driver approaches.
Useful vehicle-shipping resources
Compare protection levels, understand the pickup workflow, review pricing variables, and prepare the vehicle before the carrier arrives.